Privacy Policy

Last updated: 31 August 2026

ARKVANTE ("we", "us", "our") operates arkvante.com. This policy explains what personal information we collect, how we use it, and the choices you have.

Information we collect

When you visit our store, we automatically collect device information — your browser type, IP address, time zone, and the pages you view. This is collected through cookies, log files, and web beacons.

When you place an order, we collect the information you give us: your name, billing and shipping address, phone number, email address, and payment details.

How we use your information

To process and fulfil your orders, including payment, shipping, and order confirmations
To communicate with you about your order or respond to your enquiries
To screen orders for potential fraud or risk
To improve our store and, where you have agreed, to send you marketing about our products

Sharing your information

We share your information with third parties who help us run our store — including Shopify, which powers our online store, and our courier partners, who need your delivery details to complete your order. Payment processors handle your payment information directly; we do not store full card details.

We may also disclose information where required by law, or to protect our rights.

Cookies

We use cookies to keep your cart, remember your preferences, and understand how the site is used. You can disable cookies in your browser settings, though some parts of the store may not work correctly.

Your rights

You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us at the details below and we will respond within a reasonable time.